Lessons learned from a real incident: Nordic Choice Hotels
What can we learn from the Nordic Choice Hotels supply chain attack of December 2021, and how it was handled?
For this episode, we’re happy to welcome Kari Anna Fiskvik, Vice President Technology at Nordic Choice Hotels, that will share some of her lessons learned from being at the centre of attention as Nordic Choice had to shut their systems down at one of their most busy times of the year.
Kari Anna has 20 years of experience with Tech, Digital Transformation, and Business Process and Strategy, and has been named one of the Top 50 Women in Tech 2022 in Norway. She shares with us how Nordic Choice reacted to the attack, what they were able to see of the threat actor from their side of things, and their considerations around balancing security and being service-minded and a customer-friendly organisation.
Robby and Kari Anne also talk about the importance of a security partner, and communicating cybersecurity in a language that people understand.
Sound engineering by Paul Jæger